Terms & Conditions

These Terms & Conditions govern your use of the AG Luxury Mobility website and the private chauffeur services provided by [LEGAL ENTITY NAME], a [STATE OF REGISTRATION] limited liability company ("AG Luxury Mobility," "we," "us"). By requesting a reservation, you agree to these terms.

1. Services

AG Luxury Mobility provides private, on-demand ground transportation — including airport transfers, corporate and hourly service, wedding and special-event transport, and full-day charter — within the Dallas–Fort Worth Metroplex and, by arrangement, beyond. All services are reserved exclusively for the booking passenger and their party; we do not offer shared-ride services.

2. Reservations & Confirmation

• Submitting a reservation request through our form is not a confirmed booking. A reservation is confirmed only once we contact you (via WhatsApp, phone, or email) and explicitly confirm availability and details.
• We aim to respond to requests within 2 hours. Same-day requests are accepted based on availability.
• Minimum advance booking of 3 hours is recommended. Hourly service carries a 2-hour minimum.
• Flight tracking is included for airport pickups; we adjust pickup time to actual arrival at no additional charge.

3. Pricing & Payment

• Quoted rates depend on service type, distance, duration, vehicle, and time. Final pricing is confirmed at booking.
• Payments and deposits are processed offline. Accepted methods include Zelle, Venmo, Cash App, Apple Pay, Square (link/invoice), wire transfer, and — where applicable — Visa, Mastercard, Amex, and Discover processed through Square.
• We do not process or store full card numbers through this website.
• Large bookings may require a deposit to secure the reservation (see Cancellations).

4. Cancellations & Refunds

• Cancellations made 24 hours or more before the scheduled pickup are fully refunded.
• Cancellations within 24 hours of pickup may forfeit the deposit.
• Large bookings require a 50% non-refundable deposit.
• Detailed cancellation terms are stated on the Cancellation Policy page.

5. Passenger Conduct

Passengers are expected to conduct themselves respectfully. AG Luxury Mobility reserves the right to terminate a ride — without refund — in the event of conduct that endangers the chauffeur, the vehicle, or other passengers, or that is unlawful. Smoking is not permitted inside vehicles.

6. Liability & Disclaimers

AG Luxury Mobility maintains commercial livery insurance as required by [STATE OF REGISTRATION] law. Our liability for service-related matters is limited to the amount paid for the affected reservation. We are not liable for delays or failures arising from causes beyond our reasonable control, including weather, traffic, road closures, flight disruptions, or third-party actions. This website is provided "as is" without warranty of any kind.

7. Governing Law

These Terms are governed by the laws of the State of [STATE OF REGISTRATION], without regard to conflict-of-laws principles. Any dispute arising out of these Terms or the services shall be resolved in the courts of [COUNTY / STATE OF REGISTRATION], and you consent to that jurisdiction.

8. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of our services after a change constitutes acceptance of the updated Terms.

9. Contact